ETS development processes pay close attention to customer needs, adhere to stringent quality standards, and pre-test to deliver error-free solutions.
ETS develops, administers and scores more than 24 million tests annually. We follow a well-documented New Product Development Process that adheres to stringent quality standards. Our emphasis on customer needs translates into careful attention to client input when designing and developing assessments.
Other important considerations include attention to detail to ensure fairness , and pre-testing to deliver error-free assessments. The process is supported by scientific validation and empirical evidence at every step, from test development through administration and scoring. This is an imperative for an organisation aiming to deliver world-class products. Hence, a typical ETS test undergoes two dozen reviews and quality assurance steps before being released for use to our clients.
